| Support type | Return to depot |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Repaired within 3-7 business days |
| Service method | Depot repair |
| Additional information | Excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
| Logistics options | Customer carry-in or shipment |
| Description |
| HP 3 year Return to Depot w/Defective Media Retention Notebook Hardware Support. Support type: Return to depot, Place of service: Offsite, Warranty coverage: In warranty |