| Number of years | 5 year(s) |
| Type | On-site |
| Service type | Next Business Day |
| Response time | 9 h |
| On-site support | Yes |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period | 60 month(s) |
| Warranty type | S |
| Description |
| HP 5 year Active Care Next Business Day Resp Onsite w/Defective MediaRetention WS HW Supp. Number of years: 5 year(s), Response time: 9 h, Type: On-site |